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STANDARD WARRANTY
Please click this link for a full statement in PDF format of our Standard Warranty
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| With every Leitch product, you’ll receive a set of manufacturers standard warranty services, which includes |
- 9x5 technical phone support
- After-hour “emergency” support
- 5-day advance exchange of parts
- Software updates & bug fixes and
- Access to technical knowledge bank
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To maximize your product warranty, you can continue warranty coverage with a Basic ServicePAK or upgrade your services to a Gold ServicePAK, which includes 24x7 technical phone support, and next-day advance exchange of parts.
Please Click here for Customer ServicePAKs in PDF format.
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PROFESSIONAL SERVICES
At Leitch, we take our Professional Services business extremely seriously, offering integrated support solutions designed to help with every phase of your business. Our extensive service portfolio features
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| Startup Services |
- ReadyConfiguration Setup Services
- QuickStart Commissioning, and
- 90-day Elite Services
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| Operation Services |
- Preventive Tracker
- Educational/Training Program, and
- RemoteLinx Monitoring Services
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| Long-Term ServicePAKs (Available for up to five (5) full years of coverage) |
- Basic ServicePAK
- Gold ServicePAK and
- Site ServicePAK
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| At Leitch, we are committed to customer service excellence and strive to provide the highest level of support in the industry.
To purchase or request a quote for a ServicePAK Agreement, or to simply ask questions about new Service Offerings, please contact your Leitch Regional Sales Manager; or Call Leitch Customer Support directly at our toll-free number, +1-888-LEITCH6 (+1-888-534-8246); or send an email to Connie.Gordon@Leitch.com. |
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For technical, sales or product-related information, please fill out the attached form
or contact an Inside Sales Engineer at:
USA: 1-800-231-9673; Canada: 1-416-644-6950; Latin America: 1-800-231-9673; Europe: +44 118-964-8000; Asia: +852 2776-0628.
For site-related issues contact: webmaster@leitch.com
Copyright © Leitch Technology Corporation, 1997-2008. All rights
reserved. Legal Notices
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